Mice Plus Men Doesn't Equal Profit

Have you worked on establishing or strengthening network connections today? Do you believe creating a strong network is crucial to growing your small business profit? Can all your networking needs can be met online? Warning: You are stepping mousing over profit every...

When You're NOT The Expert They're Looking For

Not all bad clients are as obvious as Stormtroopers at a landspeeder check-point. In fact they may not be bad at all – just like we discovered Darth Vader really did have good left in him. You’ve probably been approached at some point by a person who...

Customer Service Shouldn't Be Self-Serving

Are you all about the customer? Do you read customer service horror stories and swear “That will NEVER be me!” or “I’d never do that!”? That’s a good attitude. Admirable even. Except for one little thing. You’re not focusing...

Kidproof Your Small Biz Profits

For the past two days my Kindergartner has been at home unexpectedly. The polar vortex has struck again in Minnesota, with temperatures nearing -20 degrees and wind chills dipping down to -37! Snow storms, illness (projectile vomiting is the worst), or problems with...