For the past two days my Kindergartner has been at home unexpectedly. The polar vortex has struck again in Minnesota, with temperatures nearing -20 degrees and wind chills dipping down to -37! Snow storms, illness (projectile vomiting is the worst), or problems with...
Ever open up a client email and exclaim, “They just don’t get it!” or “Weren’t they listening to me?” My personal angst is, “Don’t they remember we talked about this?!” Welcome to the world of customer service....
Do you wonder if you’re really worth what you charge? Do you agonize over quoting prices, often preemptively dropping the amount before the client even sees it? Do you question if something that is spiritually fulfilling should include a price tag? Then...
I love the beach, yet I live in a cold climate. When summer finally does arrive I itch to get outdoors, preferably spending time on sugary sand next to large bodies of water. But I have a business to run. Is this a familiar dilemna? Do you long to be lounging on a...
The doctor is in, and he’s ready to check your small business vitals. Our bodies need regular check-ups and screenings to catch problems and find early warning signs of potential future problems. Your small business is no different. It’s time to pull out...
